Shipping & Delivery Policy
Last Updated: October 18, 2026
At ARSHIQUE PROFESSIONAL, we work to deliver your haircare essentials safely and conveniently. This policy explains how orders are processed, dispatched, and delivered.
1. Order Processing
Orders are processed after the required order details have been received and verified. Our team may contact customers to confirm delivery information, particularly for Cash on Delivery orders.
Order processing typically takes [1–2 business days], excluding public holidays and unforeseen operational delays.
2. Delivery Areas
We deliver to serviceable locations across Pakistan, subject to courier availability.
Delivery availability may vary depending on your city, town, or delivery address.
3. Estimated Delivery Time
Estimated delivery times are:
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Major cities: [2–5 business days]
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Other serviceable areas: [3–7 business days]
These timeframes are estimates and are not guaranteed. Delivery may take longer during sales, public holidays, severe weather, courier disruptions, or other unexpected circumstances.
4. Shipping Charges
Applicable delivery charges, if any, will be communicated during checkout or order confirmation.
If free shipping is offered as part of a promotion, the relevant terms and conditions will apply.
5. Cash on Delivery
Cash on Delivery may be available for eligible locations and orders. Customers should provide a valid phone number and complete delivery address to help ensure successful delivery.
Please keep the payment amount ready when your order arrives.
6. Tracking and Delivery Updates
Where tracking is available, shipment details will be shared through the contact information provided with your order.
If your parcel is delayed or you need assistance, please contact our customer support team.
7. Incorrect Addresses and Failed Deliveries
Customers are responsible for providing accurate delivery information. Additional charges or delays may apply if an order must be re-delivered because of an incorrect address, an unavailable recipient, or other delivery issues.
Unclaimed or repeatedly refused parcels may be returned to us by the courier.
8. Damaged Parcels
If your parcel arrives visibly damaged or a product is missing, contact us as soon as possible with your order number and supporting photographs.
9. Contact Us
Email: arshiqueprofessional1@gmail.com
WhatsApp: +92 305 9456980
We appreciate your trust in ARSHIQUE PROFESSIONAL.